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| Department: | Data Engineering |
| Location: |
Take your career to the next level with the only consulting firm born in AI and delivering with AI.
At Atrium, we’re not simply adapting to an AI-driven world - we’ve helped define it since we were founded. Our clients partner with us because we turn potential into measurable impact, reshaping industries, realizing exponential value, and empowering organizations to thrive in an era of unprecedented technological advancement.
As pioneers in AI-assisted delivery, we’re constantly optimizing how we deliver services for greater speed, accuracy, and efficiency. This commitment allows us to repeatedly deliver outcomes that other Salesforce and Snowflake partners merely promise. Care to join us?
What will you be doing at Atrium?
As the Snowflake Engagement Director, you will be responsible for managing the overall relationship with Atrium’s key accounts. This role spans the entire engagement with the customer, including delivery leadership in pre-sales activities, acting as the delivery expert, and will be a key part of deal teams on large pursuits, ensuring that deals are well-structured to provide value for our customers. The Engagement Director will then maintain key executive relationships and act as an escalation point as necessary in these implementations in a billable capacity, ensuring alignment and overall customer satisfaction in each engagement. The ideal candidate will have a strong understanding of consulting methodologies and experience working with Salesforce, Snowflake, analytics and data science.
Successful Engagement Directors have a broad range of data strategy and consulting experience, with a deep understanding of application integration, data concepts, analytics implementation, and cloud computing platforms. They are comfortable operating in a pre-sales environment and can demonstrate a deep understanding of solutioning in our selected technology ecosystems. The Engagement Director can also demonstrate significant project delivery credibility and provide strong leadership and hands-on engagement in our most strategic projects and programs. Engagement Directors will have the ability to potentially travel up to 30%.
In this role, you will be responsible for:
Account Planning and Growth:
Translate Business Requirements to Technical Solutions: Understand how business needs can be met by leveraging Snowflake's features. This involves being able to discuss high-level architectural approaches
Advise customers on Data Modernization Concepts: like data lakehouses, ELT, Semantic Models, and how Snowflake fits into these modern data architectures
Strong understanding around the principles of data governance, data quality, data lineage, and master data management (MDM) as they apply to data projects
Partner with Account Executives to deeply understand customer requirements in data engineering and strategy
Take joint ownership of assigned accounts/opportunities focusing on data-driven solutions, along with the Account Executive
Collaborate with Sales Team on managing Deal cycles, including review of solution proposals, resourcing plan, and SOW to support active pursuits
Evaluate client-specific technical landscape and incorporate those delivery expectations and considerations into engagement sizing, approach, and assumptions
Contribute across the sales cycle and participate in client presentations, focusing on Atrium's delivery approach and best practices
Identify new opportunities with existing clients and lead proposal development activities
Delivery Oversight:
Oversee service delivery on key accounts, which will often include multiple parallel, disparate engagements
Drive customer satisfaction and retention, ensuring customer satisfaction
Partner with Engagement Leads to guide the successful delivery of data platform and Snowflake projects, ensuring they meet client requirements, timelines, and budgets; ensure risks are kept to a minimum and effectively owned, managed, or resolved
Guide the team in adherence to Atrium's methodology and best practices, as well as client-specific delivery standards across the engagement portfolio
Provide guidance and mentorship to team members, fostering their professional development
Qualifications:
10+ years of experience in a program management role, preferably managing accounts in the Fortune 1000
15 years of experience in IT consulting
Experience managing C-level relationships
Enterprise-level engagement & program management experience in data platforms, engineering, or Snowflake
Experience in Data Modernization Concepts: like data lakehouses, ELT, Semantic Models, and how Snowflake fits into these modern data architectures
Experience working with engagements and programs with an annual book of business of $1 million or greater
Excellent communication and interpersonal skills
Organizational skills that allow you to manage complex, multi-threaded engagements and activities
The ability to conduct very complex and vital work with full autonomy and complete latitude for independent judgment
Enthusiastic, professional, and confident team player with a strong focus on customer success who can present effectively even under adverse conditions
Experience leading and being a mentor to multi-disciplined, globally-distributed teams
Strong understanding of fundamental project management skills, including scope management, schedule management, budget management, and risk/issue management
Experience supporting and leading sales activities, including solution definition, resource planning, and SOW development.
Strong analytical and problem-solving skills
BA/BS or equivalent, MBA is a plus
Next steps
Recruiting at Atrium is highly personalized. While some candidates may complete the hiring process quickly, others may take a bit longer, depending on the role and its requirements. We’re excited to get to know you and ensure you get to know our team along the way.
At Atrium, we believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.